Customer Success Managers

We think of ourselves as something more.

Meredith Fabo

Customer Success Manager

"Brightedge has given me the opportunity to engage directly with hundreds of SEO and Marketing teams across an extensive range of industries. From eCommerce to finance, the best part of my job is helping customers succeed and see growth. Everyday this job presents me with new questions, challenges, and problems to solve which drives me to continue learning and teaching every single day."

Charles Brower

Customer Success Manager

"Over the past three years, Brightedge has inspired me to think outside the box and challenged myself to learn something new each and every day. Brightedge has made me a subject matter expert for all things SEO and I am passionate about passing the knowledge along to my customers, and sharing ideas with my colleague here in the NYC office. I could not imagine working for a better company and I still wake up everyday feeling the same excitement I had on my first day at BrightEdge."

Natalie Corkos

Customer Success Manager

“The best part overall of working at BrightEdge, is getting to collaborate with my team members both in the corporate team as well in the entire office. It is nice to see how everything comes together from start to finish, from the sales process all the way to where I’m at in Customer Success.”

People Success is our Priority

We're just getting started. Join us as we continue to shape the future of SEO.

An Investment in You

We are a team of trusted advisors, partners, and digital marketers crucial to the success of our customers.

Growth and Development

BrightEdge provides clear career paths for all positions and levels within the Customer Team. We are dedicated to creating Content Performance Marketing impact, and we’ve built comprehensive training resources, certification courses, and webinars, along with our Annual Sales Kickoff Event and Training. We love seeing our team members grow into leadership roles with us. Your ongoing development and a commitment to learning is our priority.

BrightEdge sales team at work BrightEdge rooftop terrace

Why Sales at BrightEdge?

Join a team where your work makes an impact, your career moves fast, and the culture keeps you fired up.

Award-Winning Product

BrightEdge is a pre-IPO company with the industry's leading Content Performance Marketing platform. Head-to-head against competitors, customers choose us about 85% of the time — and renewal rates are extremely high, reaching 100% in some sectors.

Incredible, Dominating Customer List

With more than 1,500 customers — including 57 of the Fortune 100 — the world's best brands choose BrightEdge: Amazon, Adobe, Audi, Bank of America, Best Buy, Home Depot, Macy's, Nestle, Sony, 3M, and many more.

Fantastic Onboarding & Ongoing Training

Every BrightEdge salesperson goes through 2 weeks of intensive training to set them up for success. Ongoing professional development continues through our monthly "Sales Success Series".

Rapid Promotion

Our philosophy is to continuously promote from within — many of our current managers started as SDRs and AEs. Your growth trajectory is our priority from day one.

1,500+ Enterprise Customers
57 Fortune 100 Companies
85% Head-to-Head Win Rate
BrightEdge sales team

A Team That Wins Together

Walk onto the BrightEdge sales floor and you'll feel the energy immediately. Our team is driven, collaborative, and genuinely excited about what they sell — because the product is that good.

From SDRs to Account Executives, every role is set up to succeed with the right tools, expert coaching, and a culture that celebrates every win.


Our World-Class Offices

Spaces designed for focus, collaboration, and a great day at work.


Work Hard, Play Hard

BrightEdge office culture

A Culture You'll Love

Having fun is equally as important as working hard and delivering results. From team outings to on-floor celebrations, life at BrightEdge is never dull.

Team Fired Up

Team Fired Up

Team Fired Up is a bottom-up, employee-owned culture project that engages the worldwide SDR community. It's who we are.

Watch the Video →

Join BrightEdge

Drive the Future of AI SEO

From Day 1, you'll shape how brands grow in the AI era

See all positions →

Why BrightEdge?

At BrightEdge, you help shape how the world’s leading brands turn content into measurable business results. Built on real ownership and high standards, our culture empowers driven people to take initiative and make a visible impact. As a global leader in enterprise SEO and content performance, we operate at the center of a rapidly evolving market. If you're motivated by meaningful work, ambitious teammates, and the opportunity to grow alongside a category-defining platform, BrightEdge offers a place to do your best work.

Meaningful customer impact

Work on solutions used by some of the world’s most recognizable brands, helping them drive measurable revenue and performance through organic search and content strategy.

High performance, high accountability culture

Join a results-oriented team that takes pride in raising the bar. Expectations are clear, ownership is real, and strong performance is recognized and rewarded.

Clear growth paths

Benefit from structured onboarding, ongoing development, and defined advancement opportunities designed to help you expand your skills and accelerate your career.

Intersection of digital transformation

Operate at the intersection of search, content, and AI and gain exposure to a market that continues to reshape how brands connect with customers worldwide.

Our values

What we love and stand for every day

Be a coach

We want the best for our customers and ourselves.

We coach people to their best potential.

That’s why an “Arcader” is both a teammate and a customer.

Carry the weight

We act like owners.

Let’s empower each other.

If we see something that needs change, we lead through it.

Be kind

We can be honest and kind.

We can have high standards and be kind.

We can say no and be kind.

Kindness can vary across cultures, upbringings, and languages - but we try our best to be kind.

An open book

We are open as a team and as a product.

We don’t put walls up unless it’s necessary.

We become better when we share information.

We are open to diversity of opinion, backgrounds, and thought.

Play as a team

We play because we’re a creator tool.

Life is short. Let’s build something meaningful.

We play as a team because great teams build great things together.

We keep those standards high.

San Mateo San Mateo
New York New York
Cleveland Cleveland
Chicago Chicago

We have … open positions now!

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Your application process

We value your time. Most roles follow 4-6 steps but your recruiter will walk you through the process for your specific role on your initial call.

You’ll have a call with one of our recruiters. Expect to learn more about the role and BrightEdge, share a bit about your experience, and cover logistics like compensation and in-office expectations.

You’ll connect with the hiring manager (and sometimes teammates) to dive deeper into your experience and how you approach your work. Be ready to share specific examples and ask thoughtful questions—this is just as much about getting to know us.

You’ll complete a short assignment to reflect the kind of work you’d do in the role. We’re more interested in your thinking and approach than perfection, so show us how you problem-solve.

Our onsite culture is important to us, so we want to make sure you have the chance to visit one of our offices to meet more of the team and get a feel for how we work together. It’s a great chance to see our culture in action!

You’ll meet with a senior leader to talk about the bigger picture like our vision, potential impact, and where you want to grow. Come prepared to think big and share your motivations.

We’ll follow up with a decision and next steps. If it’s a match, we’ll walk through the offer and answer any questions to help you make the right choice.

You’ll hear from us at every stage — no guessing, no silence.

Want to work on cutting-edge AI SEO?

Learn what we’re building →

Thank you for your interest in the BrightEdge Blogging Checklist.

Download your asset now by clicking the button below. For your convenience, we've also emailed you a link where you can download this asset anytime. For more information, please visit our resource center or schedule a demo.


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BrightEdge Blogging Checklist

Are you ready to approach blogging in a methodical way?

BrightEdge Blogging Checklist

Are you ready to approach blogging in a methodical way?

Blogging is a great way to expand your site, improve your SEO, and engage your audience, but are you going about it in the right way? Effective blogging involves a whole host of different functions, including setting goals, establishing brand voice, setting a publishing cadence, and much more.

Sign up to get your copy of our Blogging checklist, which will walk you through every step in the process of creating blog content that will produce real results.

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Are You Looking at Your Web Traffic All Wrong?

maspillera
maspillera
M Posted 9 years 2 months ago
t 9 min read

Web traffic provides definite value for marketers, but only when viewed through the appropriate lenses. Here is what web traffic can tell you and how you can use it to improve your SEO strategy.

It can be a common mistake in the SEO industry to view rankings and web traffic as the gold standard for determining the success of a piece of content or SEO campaign. These metrics offer easy tracking, and seeing jumps in the number of visitors or the position of the page can be highly satisfying. It is important to remember, however, that not all traffic is equal. Not only do you want people to read the content you create, you also need them to convert on the page and become leads and customers. While seeing boosts in web traffic can be good for lifting the spirits, it is only when you see a corresponding bump in leads and then revenue that you know that you have successfully done your job. Here is a better way to understand your web traffic and the insight that these statistics can offer you. What web traffic really means for your site - brightedge Organic remains the largest traffic channel. Here is what that means for you.

What does it mean if my web traffic does not convert?

If you manage to attract people to your website, but they don't go on to engage with the content -- high bounce rates and low dwell time -- then you might want to consider problems with either your meta title and meta description and/or the quality of your content. Meta descriptions that seems to address the user’s needs but lead to pages where the content does not match that expectation will result in people closing the tab. If your meta descriptions and titles align well with your content, then you need to consider the quality of that content. Material that is full of long paragraphs without subheadings, lists, images or other aspects that make it easy to skim and enjoyable to read often sees high bounce rates. It's also possible that the quality of the content itself can be improved. Another common web traffic problem is having pages that attract readers to the page, but do not end up converting them into customers. When this occurs it may be because the company doesn't understand their target audience well enough. They have clearly built a site that draws traffic and engages them, but the particular group of visitors coming in to consume this content doesn't seem interested in making a purchase. This might require some refinement with regards to who should be viewed as the primary target. Brands also tend to neglect to look at how well their website interlinks to draw people through the sales funnel. A site that doesn't provide links to get users from the content that drew them from the SERP to the page optimized for conversion will see low conversion rates overall. Site navigation should build engagement and encourage visitors to move around the website and closer to conversion.

How do I accurately gauge the quality of the traffic coming to my website?

To better understand the quality of the web traffic arriving on the website, look at a variety of KPIs that provide important insight into how the content engages visitors. On the most fundamental level, track the number of unique and repeat visitors the site receives and how they arrive. This will give you a sense of your baseline and see how well you're drawing people to the site. The rest of the metrics will then let you see the quality of this traffic. Next, you will track what people do when they arrive on your page. Look at metrics such as the following:

  • Bounce rate
  • Dwell time
  • Percentage that fill out landing page forms

This will help you form a clearer picture of how engaging your content and overall website is. You will then look at the numbers related to revenue:

  • How many of the gross visitors to the website go on to convert? How many per channel? (organic, email, PPC, etc.)
  • What is your average revenue per conversion?

Finally, compare the success of your content at a basic level -- through traffic, bounce rates, dwell time, and lead percentage -- to your revenue numbers. See if traffic improvements correlate with improvements down funnel and the percentage of visitors who make it through each stage of the sales funnel.

How do I improve the quality of the web traffic coming to my website?

To improve the quality of the traffic arriving on your website, you must first identify weaknesses so you can build a strong digital marketing strategy. Look at the KPIs you gathered and single out the strongest and weakest parts of your sales funnel. This will give you a better idea of where to begin your efforts. You'll also want to go back and examine your target audience. Remember to emphasize not necessarily who you want to have as customers, but instead which consumers will most likely choose to do business with you. The difference between the two seems subtle, but comes down to looking at your company from the perspective of the customer. You need to understand who is in the market for your product and what critical information they need as they prepare to make a purchase. The stronger your understanding is of your target audience, the better equipped you will be to produce the content that not only ranks well, but engages visitors and drives them towards conversion. To improve web traffic you should be intimately familiar with you target audience - brightedge As a part of the process to attract higher-intent customers, you also want to look at your site structure and navigation. Engaging visitors and encouraging them to move throughout the website to learn more about your organization remains an important part in driving revenue. Make sure site content interconnects to draw people to click on other related material or landing pages. Verify that landing pages appeal to the target audience and are crafted for a specific step in your conversion funnel. Website traffic remains an important metric for all websites, but no SEO should allow themselves to get caught up in only looking at keyword rankings and traffic numbers. Traffic should be viewed as one element in a much larger lens focused on the success of the website as an asset for guiding prospective customers through the sales funnel. The better that marketers can measure their success at every level, the easier it will be for them to make the necessary adjustments to improve the financial value of their efforts for their business.

Web traffic provides definite value for marketers, but only when viewed through the appropriate lenses. Here is what web traffic can tell you and how you can use it to improve your SEO strategy. It can be a common mistake in the SEO industry to view rankings and web traffic as the gold standard for […]

The post Are You Looking at Your Web Traffic All Wrong? appeared first on BrightEdge SEO Blog.

An SEO strategy helps brands position themselves within the digital ecosystem. A strong SEO strategy will use data, technical SEO, and user intent to create content that answers the user’s needs and is easily found by prospective visitors. Considering that 81% of customers and 94% of B2B buyers report using the internet when investigating a […]

The post How to Create an SEO Strategy for Modern Marketing appeared first on BrightEdge SEO Blog.

5 essential aspects of technical SEO you cannot neglect

English, British
News Item Title
5 essential aspects of technical SEO you cannot neglect
News Item Author Name
Jim Yu
News Item Published Date
News Item Summary

There are a few technical SEO strategies in particular that we believe brands should be paying close attention to get their site in front of their competitors.

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