Careers in BrightEdge Customer Success

Industry-recognized customer support

Why Choose BrightEdge Customer Success?

BrightEdge has more than 1,500 customers, including 57% of the Fortune 100. At BrightEdge our top value is customer success, which is why we’ve built the largest Customer Success team in the industry. Our 60+ member Customer Success team delivers the proven methodologies we’ve developed working closely with our clients over the last 6 years. Our goal is to deliver Content Performance Marketing results, which is why we’ve also built comprehensive training resources, certification, webinars, and help documentation. And that’s why we have a customer renewal rate that is the envy of the SaaS industry. Career opportunities are available in Seattle, San Mateo, New York, London, Tokyo, and Sydney.

BrightEdge Values

  1. Customer Success, relentlessly focus on creating value for customers
  2. People Success, attract top talent and provide rapid promotion tracks
  3. Strive for Excellence, constantly look to improve what we deliver
  4. Today, urgency and prioritize with impact in mind
  5. Win, take ownership to figure out how to win

BrightEdge Has the Largest Customer Success Team in the Industry

BrightEdge Customer Success Team

Award-Winning Customer Service

BrightEdge is recognized in the Pureplay SaaS category, which delivers its product online as a service, and has differentiated its brands in the marketplace through an innovative approach to Customer Success.

Your Customer Success Career Develops Here. We provide defined career paths for all roles and levels in Customer Success. This ranges from new grads moving from a Client Service Analyst to Client Onboarding Manager to Professional Services Analysts moving into critical Engagement Manager roles. We also develop key talent and promote into various management positions. Your ongoing training and development is a priority for BrightEdge. Apply for BrightEdge Customer Success Jobs Today