Customer Success Video
BrightEdge customers explain their experience with the Customer Success team
What began in 2007 as two people working from a kitchen table to more 225 employees across three offices worldwide, BrightEdge is a global leader in enterprise platforms, assisting 8,500 brands and counting with proactive digital marketing that keeps them ahead of the curve.
BrightEdge’s patented tools translate “big data” into revenue for clients. From the largest hotel groups to the Top 10 online retailers and the biggest names in technology, brands turn to our company as the content performance marketing platform of choice when they need to measure and optimize what matters and win online.
Google and other important search engines update their algorithms hundreds of times per year. Sometimes, they throw some pretty big curve balls. BrightEdge is a Silicon Valley content performance company that’s on the leading edge of digital marketing. We’re always building and testing new technology that allows you to be prepared for changes to the algorithm, content performance, content marketing & digital marketing in general.
That’s why brands all over the globe rely on BrightEdge’s content performance platform and its patented technology like Share of Voice competitive tracking, unique technology for Content Centric Marketing – Page Manager and Content Optimizer, Mobile Search performance metrics, and unparalleled Social Content Performance capabilities.
Here’s just a sample of our powerful innovations:
BrightEdge is the content performance marketing platform of choice for more than 8,400 global brands, including some of the largest brands in the United States like Adobe, Marriott, Citrix and more.
Our clients span industries from B2B to B2C and everything in between, and have at least one thing in common: complicated digital marketing strategies that require trusted data.
Ninety-six percent of clients recommend BrightEdge technology. Head to our Customer Success Stories page to hear testimonials from the likes of Margarita Shapiro at The Golf Channel, who leverages BrightEdge for her company and Dave Lloyd at Adobe who manages Global content performance for his company using BrightEdge.
Our content performance platform is backed up by an exceptional customer success team consisting of alma mater of companies like Accenture, AOL, Google, Mckinsey, Starbucks, Wells Fargo and Yahoo.The BrightEdge Customer Success team offers an ongoing partnership featuring a proven onboarding program, ongoing consulting on content performance and BrightEdge technology best practices, and the most streamlined training and certification program among all SEO companies. Prioritizing your strategies, assessing your success periodically and helping you make consistent progress are just some of the areas in which our Customer Success Team collaborates with you.
As the leading content performance marketing company, we take pride in cultivating the professional community we’re a part of through knowledge sharing in top search engine publications, at industry conferences and through BrightEdge’s own Share event, which brings together the world’s leading brands to talk about strategies in digital marketing.
We catch trends before they happen, analyze them and share with the community what we’ve learned. You can see examples of our insight in Search Engine Land, Marketing Land and Search Engine Watch, to name a few.
In addition to Jim Yu and Lemuel Park, BrightEdge’s management team includes accomplished executives from Salesforce.com, Digg, AOL, and Microsoft.
BrightEdge is based in San Mateo, CA with offices in New York City and London.Each BrightEdge location is strategically placed in order to have a finger on the pulse of digital marketing hubs around the world.
Because many of our clients have international brands, we have people on the ground in many of the regions we serve. In order to create the most valuable experience for clients, our company spans countries and cultures, ensuring we comply with various regulations where our clients operate, and consult on content performance strategies that make a connection with the culture they’re a part of.
The BrightEdge team during their last day at 1820 Gateway Blvd in San Mateo, before moving to their new headquarters
We see what we structured with BrightEdge in a very collaborative way, a great partnership where we can continue to position ourselves in a world class digital marketing leadership role and absolutely the innovations that we’ve seen from BrightEdge have helped us.